Package Examples Your insight into the world of business THE BUSINESS CONCEPT. Customer Experience Awards 2024
About the Customer Experience Awards 2024 Are you a master of customer service? Do you win customers and keep them? Do your customers have a sense of loyalty that your competitors’ envy? If so, we want to speak to you! The Business Concept has launched the Customer Experience Awards 2024, and we’re on a mission to recognise and honour companies for their exceptional service and commitment to customer satisfaction. Being able to deliver an outstanding customer experience is essential in driving loyalty, which is critical for long-term success in today’s competitive environment. Success is not only good for the businesses involved but also sets an industry-wide benchmark for others to strive towards. We’re committed to ensuring that these awards will cover a diverse range of industries, across both B2B and B2C landscapes. Recipients of our Customer Experience Awards must be able to demonstrate exceptional customer experiences, from reviews, testimonials, and recommendations. They will demonstrate prompt, friendly service, and the ability to listen. They will have market leading knowledge of their products and services, conveying this with clarity to their audience. They will align their strategies and journeys with the customer’s need, recognising that this can shift over time. Our external validation will help our winners to enhance their brand image, boost employee morale, and foster a sense of pride and ongoing commitment to high-quality customer interactions. The selection process is fair and impartial, ensuring that all candidates are objectively evaluated based on merit.
Full page editorial Bespoke trophy Personalised digital logo Stellar Service Package: 695 GBP / 875 USD 78. Best Luxury Aircraft Specialists 2023 - Western Europe Despite the standardisation of aircraft to specific types, a dynamic livery can leave an astonishing impression on customers and create a unique brand image. Few understand this better than Didier Wolff of Happy Design Studio. Having achieved such success in the Aviation and Aerospace Awards 2023, we took a closer look at the work of the Happy Design Studio team to uncover the secrets of their success. Didier tells us. “However, times change and tastes evolve. Nowadays, there is a growing trend toward greater personalization in the aviation sector. From bespoke hand-finished cabin interiors to custom paint jobs, today’s owners and operators are looking for new ways to put their unique stamp on their aircraft – and more importantly, to stand out from the crowd. Happy Design Studio take the concept of custom livery and turn it into an art form.” Being based in the Grand Est, Didier and his team rest on the border of four countries, Luxembourg, Germany, Belgium and Switzerland. It is a position at the heart of Europe, offering a rich source of opportunities and territorial specificities. “From a cultural and geographical point of view I really feel like I am in the middle of Europe,” Didier tells us with a smile. Small wonder that his designs also embrace a range of cultural influences. These influences, however, are more foundational than you might think. “We’re constantly invaded by images from advertising, from TV and so on,” Didier explains. “I have to say that I am also invaded by my own 3D images and software. At least once a year, I visit the Louvre in Paris to reset my eye and go back to the foundations of colour, light, perspective and proportion. I go to look at the paintings and sculptures. My soul is richer when I leave and I feel full again - here is the peak efficiency.” When we look at Happy Design Studio, we look at a firm which embraces the foundational, that considers the overall impact and that celebrates the age of customisation in which we now live. Where once simplicity and uniformity was key, now customers expect something bold and unique. That’s what Happy Design Studio deliver, and that’s what has brought them such success within the aviation industry. Company: Happy Design Studio Name: Didier Wolff Email: [email protected] Web Address: https://www.happydesign.net/ With an incredible range of aviation businesses flying around the world, a unique image that defines your craft is a just-have. For Didier Wolff of Happy Design Studio, it’s a passion which he takes incredibly seriously. To him, there is a certain poetry to aircraft and sky, such that the aircraft in the ultimate 3D sculpture and the sky the ultimate gallery. It’s little wonder, with such an eye for detail, that he is awardwinning in many different areas. Since 2009, Didier has been creating unique aircraft liveries for his clients, shamelessly ignoring marketing demands and analysis in favour of a old approach that captures peoples’ imaginations. “I guide the painting process in its entirety in order to to ensure the exact match with the original project validated by my clients, and most of all make sure that it has been painted in agreement with the aviation state of the art rules. Apart from this, my work is not subject to any compromise.” Such strength of attitude is why his designs are in such high demand. “Traditionally, aircraft livery design has always erred on the side of caution: one or perhaps two colours, a logo here, and a line there,” Dec22369
Double page spread Bespoke trophy Personalised digital logo Personalised digital certificate Gold Standard Package: 995 GBP / 1,255 USD The Business Concept- Aviation & Aerospace Awards 2024 | 5 Best Global Aviation IT Support Company 2024 Effective global operations are coordinated by its global service desk, with centres in the UK, India and Trinidad, and its spares, repairs, and logistics hub with depots across the globe, supporting its clients wherever they are located. This fully operational global footprint enables an efficient and convenient service that feels like it is being delivered by a local company which has developed into an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. ESP is recognised as an expert in aviation IT support with a true understanding of the requirements of this industry. It supports every type of airport and airline technology, including CUTE/CUPPS, CUSS, bag drop, biometrics devices, electromechanical access gates, e-boarding equipment, security and immigration gates, FIDS, BRS, retail EPOS and in-store IT, AODB, security lanes, airline and airport back office and corporate end user computing. The cornerstone of this credibility is its global service desk that handles a huge volume of calls simultaneously from multiple locations. Years of investment, ingenuity and innovation has produced a sophisticated and streamlined service that is equally appealing to its clients with it also running multi-lingual service desks for businesses across the globe, who benefit from the economy of scale such an established entity can provide. ESP technicians operate across the globe, delivering an extensive array of services on an impressive scale. Whether it’s field technicians for IT issues as they arise, often resolving them remotely, or a complete managed service with full-time technicians on site – it has the capacity and capability to keep its clients up and running 24/7, 365 days a year. ESP’s Lifecycle Management Services provides an end-to-end collaborative solution for the management of clients’ end-user computing assets to ensure they maximise the value and return on investment of their hardware. Coordinated by its logistics centres, ESP can receive, asset tag, stage and distribute product stocks anywhere in the world either to replenish local client stocks, or for local ESP technicians to install the new equipment, and then retire and dispose of the old equipment, completing the lifecycle. ESP’s mission is to delight their customers every time by having the best people providing the best service anywhere in the world. That means if they see a challenge they find a solution. They believe in using a combination of market-leading systems customised to support the way they want to deliver service, and internally developed enhancement, tools, and processes to better respond to the needs of their clients. espADA offers valuable insights into the performance of equipment and services in airports. It uses simple to interrogate heatmaps to visualise problems within locations and help identify the root cause of fault trends. espHelp is a selfservice platform that works across multiple platforms enabling ESP Global Services was established in the early 90’s to provide tailored IT services to support the aviation industry. With operational centres strategically located across the globe, this year’s Aviation and Aerospace Awards recognises ESP’s reputation for delivering customer-centred, targeted and tailored solutions to this fast-paced and continuously evolving industry. any user to quickly log faults and track progress to resolution. ESP AirportNow® provides an interactive self-service solution for endusers, auto-routing of incidents, and a mobile-integrated toolset for on-site technicians packaged as a complete value chain service management toolset tailored for the demanding needs of airport IT environments. Built on the market-leading ServiceNow® ITSM platform, ESP AirportNow® offers a comprehensive, customised, and competitively priced solution that can be integrated into any existing service desk or technical team. Looking to the future, Andy Jenner, ESP’s CEO shares; “We are thrilled to be the Best Global Aviation IT Support Company of 2024 in the Aviation and Aerospace Awards which we feel is an ideal testimony to the reputation we have built over the last three decades. 2024 is a highly exciting year as we look to bring our innovations from the UK and Europe further into the US aviation market. We are confidently approaching these opportunities with the knowledge that the experience gained elsewhere will have profound benefits there.” Contact: Andy Jenner Company: ESP Global Services Web Address: www.espglobalservices.com
Your company logo on the Front Cover Double page spread Bespoke trophy Personalised digital logo Personalised digital certificate Social Media Spotlight Elite Experience Package: 1,695 GBP / 2,135 USD 5. Founded in the midst of 2020, Triple C Aviation has rapidly become one to watch within the field of aviation for its CAMO support, compliance monitoring, safety management, and design/certification services. Also managing many projects on request, Triple C Aviation works with aircraft pre-purchase inspections, asset audits for leasing banks, training, aircraft transaction support, and more. Its USP is that it has many years of experience to guide it smoothly and effortlessly to success. Its CEO, Patrick Gauder, tells us, “I have experience in the field of aviation, especially business aviation, since 2003. Within that time span of 20 years, I was lucky enough to work for many great companies/business jet operators in technical departments (meaning CAMO = Continuing Airworthiness Management Organization). Therefore, I had the chance to work with a lot of vendors, manufactures, service providers, and aircraft owners/clients.” Not only does its CEO have years of experience behind him, but the entire team is made up of aviation experts with experience that amasses to a level of skill that cannot be learned quickly. This gives Triple C Aviation the edge on the competition and allows it to stay one step ahead of the curve at all times. After beginning with the classic CAMO support, Patrick informs us, “We quickly expanded to Compliance Monitoring, Safety Management and Design/Certification services as well. Besides that, we manage many projects based on request e.g., Aircraft Pre-Purchase Inspection, Asset Audits for Leasing Banks, Training, Aircraft Transaction Support etc.” Triple C Aviation’s expert level of quality/compliance monitoring services and safety management systems ensure internal and external audits of flight operations are correct every time. These can involve contractor, subcontractor, and supplier audits, and its support is always related directly to the areas within the safety management systems used today. For aircraft asset audits and inspections, Triple C Aviation leans into aircraft documentation and record reviews when conducting physical aircraft inspections – utilising retrospective aircraft technical documentation backups when needed, thus ensuring everything is in its place and compliant. With many specialties, Triple C Aviation is becoming a favourite for its stability and Triple C Aviation provides a myriad of services within the aircraft and aviation industry, and we are pleased to present it with an accolade that reflects just how incredibly hard it works. Here we talk to Triple C Aviation’s CEO, Patrick Gauder, as it wins this tremendous title in the Aviation and Aerospace Awards 2023. innovation across the aviation landscape. With so many changes within this fast-paced industry, it is imperative that we find a business we can trust and rely on. The aviation industry has faced a huge number of changes, and, due to its combined years of experience, Triple C Aviation has everything it needs to take on a challenge. From “EASA regulations implemented in the EU in many areas, to the big financial crash in 2008/2009,” there were a lot of changes to be made within the industry. With regulation changes comes different responsibilities however, this is never a problem for Triple C Aviation as its team works hard together and regularly checks regulation changes to stay up to date. Every change is then implemented into the company by its committed and competent staff members. Patrick continues, “The recent crisis with COVID and Ukraine had a massive impact on Triple C Aviation as well, as we first had to deal with new requirements like aircraft disinfection prior maintenance actions and closed airports. Now we have the war and related export restrictions, and sanctions, against certain entities.” The team at Triple C Aviation makes all of the challenges into opportunities for growth by being willing to learn and adapt – and their evolution is indicative of the company’s ability to transform and mould itself to the current situations affecting the industry as whole. With regards to the future, this team of valuable employees will help Triple C Aviation to succeed even in the face of adversity – whether that’s changes in the industry, or the world entirely. Patrick knows that “Safety Management System will become a bigger factor for all aviation related companies/areas and must be implemented and executed”, which will ultimately influence the way Triple C Aviation operates. 2023 and beyond looks bright for the business as our environment continues to change on a yearly basis. Patrick reveals, “On a technology basis, sustainability will be a big topic for us. We cannot and will not stop flying, but we must do our part to reduce the CO2.” This move is monumental for Triple C Aviation, and we are proud to showcase its plans for development. Winning Best Aircraft Acquisition & Aviation Services Company 2023, Austria, Triple C Aviation has gained even more recognition for its services. Triple C Aviation’s areas of expertise have turned it into one of the most reliable aviation businesses in the industry, and it shows no sign of slowing down as it soars to record highs – despite the challenges it has faced and may face in the future. We are pleased to present Triple C Aviation with its new accolade, and we are sure to see it continue on its path to unrivalled success. Contact: Patrick Gauder Company: Triple C Aviation Web Address: http://www.ccc-aviation.at/ Best Aircraft Acquisition & Aviation Services Company 2023 – Austria
Supporting front cover image & headline Double page spread Bespoke trophy Wall mounted plaque Personalised digital logo Personalised digital certificate 4-page digital e-magazine dedicated solely to your company Social media spotlight Diamond Distinction Package: 2,995 GBP / 3,775 USD The Business Concept- Aviation & Aerospace Awards 2024 | 5 Best Global Aviation IT Support Company 2024 Effective global operations are coordinated by its global service desk, with centres in the UK, India and Trinidad, and its spares, repairs, and logistics hub with depots across the globe, supporting its clients wherever they are located. This fully operational global footprint enables an efficient and convenient service that feels like it is being delivered by a local company which has developed into an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. ESP is recognised as an expert in aviation IT support with a true understanding of the requirements of this industry. It supports every type of airport and airline technology, including CUTE/CUPPS, CUSS, bag drop, biometrics devices, electromechanical access gates, e-boarding equipment, security and immigration gates, FIDS, BRS, retail EPOS and in-store IT, AODB, security lanes, airline and airport back office and corporate end user computing. The cornerstone of this credibility is its global service desk that handles a huge volume of calls simultaneously from multiple locations. Years of investment, ingenuity and innovation has produced a sophisticated and streamlined service that is equally appealing to its clients with it also running multi-lingual service desks for businesses across the globe, who benefit from the economy of scale such an established entity can provide. ESP technicians operate across the globe, delivering an extensive array of services on an impressive scale. Whether it’s field technicians for IT issues as they arise, often resolving them remotely, or a complete managed service with full-time technicians on site – it has the capacity and capability to keep its clients up and running 24/7, 365 days a year. ESP’s Lifecycle Management Services provides an end-to-end collaborative solution for the management of clients’ end-user computing assets to ensure they maximise the value and return on investment of their hardware. Coordinated by its logistics centres, ESP can receive, asset tag, stage and distribute product stocks anywhere in the world either to replenish local client stocks, or for local ESP technicians to install the new equipment, and then retire and dispose of the old equipment, completing the lifecycle. ESP’s mission is to delight their customers every time by having the best people providing the best service anywhere in the world. That means if they see a challenge they find a solution. They believe in using a combination of market-leading systems customised to support the way they want to deliver service, and internally developed enhancement, tools, and processes to better respond to the needs of their clients. espADA offers valuable insights into the performance of equipment and services in airports. It uses simple to interrogate heatmaps to visualise problems within locations and help identify the root cause of fault trends. espHelp is a selfservice platform that works across multiple platforms enabling ESP Global Services was established in the early 90’s to provide tailored IT services to support the aviation industry. With operational centres strategically located across the globe, this year’s Aviation and Aerospace Awards recognises ESP’s reputation for delivering customer-centred, targeted and tailored solutions to this fast-paced and continuously evolving industry. any user to quickly log faults and track progress to resolution. ESP AirportNow® provides an interactive self-service solution for endusers, auto-routing of incidents, and a mobile-integrated toolset for on-site technicians packaged as a complete value chain service management toolset tailored for the demanding needs of airport IT environments. Built on the market-leading ServiceNow® ITSM platform, ESP AirportNow® offers a comprehensive, customised, and competitively priced solution that can be integrated into any existing service desk or technical team. Looking to the future, Andy Jenner, ESP’s CEO shares; “We are thrilled to be the Best Global Aviation IT Support Company of 2024 in the Aviation and Aerospace Awards which we feel is an ideal testimony to the reputation we have built over the last three decades. 2024 is a highly exciting year as we look to bring our innovations from the UK and Europe further into the US aviation market. We are confidently approaching these opportunities with the knowledge that the experience gained elsewhere will have profound benefits there.” Contact: Andy Jenner Company: ESP Global Services Web Address: www.espglobalservices.com
Main front cover image & headline Four Pages of editorial 2 x Bespoke trophies Wall mounted plaque Personalised digital logo Personalised digital certificate 8-page digital e-magazine with 50 printed copies dedicated solely to your company Double page spread in a future issue of The Business Concept Social media spotlight Dedicated newsletter feature to our global network Platinum Prestige Package: 5,295 GBP / 6,675 USD x2 The Business Concept- Aviation & Aerospace Awards 2024 | 5 Best Global Aviation IT Support Company 2024 Effective global operations are coordinated by its global service desk, with centres in the UK, India and Trinidad, and its spares, repairs, and logistics hub with depots across the globe, supporting its clients wherever they are located. This fully operational global footprint enables an efficient and convenient service that feels like it is being delivered by a local company which has developed into an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. ESP is recognised as an expert in aviation IT support with a true understanding of the requirements of this industry. It supports every type of airport and airline technology, including CUTE/CUPPS, CUSS, bag drop, biometrics devices, electromechanical access gates, e-boarding equipment, security and immigration gates, FIDS, BRS, retail EPOS and in-store IT, AODB, security lanes, airline and airport back office and corporate end user computing. The cornerstone of this credibility is its global service desk that handles a huge volume of calls simultaneously from multiple locations. Years of investment, ingenuity and innovation has produced a sophisticated and streamlined service that is equally appealing to its clients with it also running multi-lingual service desks for businesses across the globe, who benefit from the economy of scale such an established entity can provide. ESP technicians operate across the globe, delivering an extensive array of services on an impressive scale. Whether it’s field technicians for IT issues as they arise, often resolving them remotely, or a complete managed service with full-time technicians on site – it has the capacity and capability to keep its clients up and running 24/7, 365 days a year. ESP’s Lifecycle Management Services provides an end-to-end collaborative solution for the management of clients’ end-user computing assets to ensure they maximise the value and return on investment of their hardware. Coordinated by its logistics centres, ESP can receive, asset tag, stage and distribute product stocks anywhere in the world either to replenish local client stocks, or for local ESP technicians to install the new equipment, and then retire and dispose of the old equipment, completing the lifecycle. ESP’s mission is to delight their customers every time by having the best people providing the best service anywhere in the world. That means if they see a challenge they find a solution. They believe in using a combination of market-leading systems customised to support the way they want to deliver service, and internally developed enhancement, tools, and processes to better respond to the needs of their clients. espADA offers valuable insights into the performance of equipment and services in airports. It uses simple to interrogate heatmaps to visualise problems within locations and help identify the root cause of fault trends. espHelp is a selfservice platform that works across multiple platforms enabling ESP Global Services was established in the early 90’s to provide tailored IT services to support the aviation industry. With operational centres strategically located across the globe, this year’s Aviation and Aerospace Awards recognises ESP’s reputation for delivering customer-centred, targeted and tailored solutions to this fast-paced and continuously evolving industry. any user to quickly log faults and track progress to resolution. ESP AirportNow® provides an interactive self-service solution for endusers, auto-routing of incidents, and a mobile-integrated toolset for on-site technicians packaged as a complete value chain service management toolset tailored for the demanding needs of airport IT environments. Built on the market-leading ServiceNow® ITSM platform, ESP AirportNow® offers a comprehensive, customised, and competitively priced solution that can be integrated into any existing service desk or technical team. Looking to the future, Andy Jenner, ESP’s CEO shares; “We are thrilled to be the Best Global Aviation IT Support Company of 2024 in the Aviation and Aerospace Awards which we feel is an ideal testimony to the reputation we have built over the last three decades. 2024 is a highly exciting year as we look to bring our innovations from the UK and Europe further into the US aviation market. We are confidently approaching these opportunities with the knowledge that the experience gained elsewhere will have profound benefits there.” Contact: Andy Jenner Company: ESP Global Services Web Address: www.espglobalservices.com 5. Founded in the midst of 2020, Triple C Aviation has rapidly become one to watch within the field of aviation for its CAMO support, compliance monitoring, safety management, and design/certification services. Also managing many projects on request, Triple C Aviation works with aircraft pre-purchase inspections, asset audits for leasing banks, training, aircraft transaction support, and more. Its USP is that it has many years of experience to guide it smoothly and effortlessly to success. Its CEO, Patrick Gauder, tells us, “I have experience in the field of aviation, especially business aviation, since 2003. Within that time span of 20 years, I was lucky enough to work for many great companies/business jet operators in technical departments (meaning CAMO = Continuing Airworthiness Management Organization). Therefore, I had the chance to work with a lot of vendors, manufactures, service providers, and aircraft owners/clients.” Not only does its CEO have years of experience behind him, but the entire team is made up of aviation experts with experience that amasses to a level of skill that cannot be learned quickly. This gives Triple C Aviation the edge on the competition and allows it to stay one step ahead of the curve at all times. After beginning with the classic CAMO support, Patrick informs us, “We quickly expanded to Compliance Monitoring, Safety Management and Design/Certification services as well. Besides that, we manage many projects based on request e.g., Aircraft Pre-Purchase Inspection, Asset Audits for Leasing Banks, Training, Aircraft Transaction Support etc.” Triple C Aviation’s expert level of quality/compliance monitoring services and safety management systems ensure internal and external audits of flight operations are correct every time. These can involve contractor, subcontractor, and supplier audits, and its support is always related directly to the areas within the safety management systems used today. For aircraft asset audits and inspections, Triple C Aviation leans into aircraft documentation and record reviews when conducting physical aircraft inspections – utilising retrospective aircraft technical documentation backups when needed, thus ensuring everything is in its place and compliant. With many specialties, Triple C Aviation is becoming a favourite for its stability and Triple C Aviation provides a myriad of services within the aircraft and aviation industry, and we are pleased to present it with an accolade that reflects just how incredibly hard it works. Here we talk to Triple C Aviation’s CEO, Patrick Gauder, as it wins this tremendous title in the Aviation and Aerospace Awards 2023. innovation across the aviation landscape. With so many changes within this fast-paced industry, it is imperative that we find a business we can trust and rely on. The aviation industry has faced a huge number of changes, and, due to its combined years of experience, Triple C Aviation has everything it needs to take on a challenge. From “EASA regulations implemented in the EU in many areas, to the big financial crash in 2008/2009,” there were a lot of changes to be made within the industry. With regulation changes comes different responsibilities however, this is never a problem for Triple C Aviation as its team works hard together and regularly checks regulation changes to stay up to date. Every change is then implemented into the company by its committed and competent staff members. Patrick continues, “The recent crisis with COVID and Ukraine had a massive impact on Triple C Aviation as well, as we first had to deal with new requirements like aircraft disinfection prior maintenance actions and closed airports. Now we have the war and related export restrictions, and sanctions, against certain entities.” The team at Triple C Aviation makes all of the challenges into opportunities for growth by being willing to learn and adapt – and their evolution is indicative of the company’s ability to transform and mould itself to the current situations affecting the industry as whole. With regards to the future, this team of valuable employees will help Triple C Aviation to succeed even in the face of adversity – whether that’s changes in the industry, or the world entirely. Patrick knows that “Safety Management System will become a bigger factor for all aviation related companies/areas and must be implemented and executed”, which will ultimately influence the way Triple C Aviation operates. 2023 and beyond looks bright for the business as our environment continues to change on a yearly basis. Patrick reveals, “On a technology basis, sustainability will be a big topic for us. We cannot and will not stop flying, but we must do our part to reduce the CO2.” This move is monumental for Triple C Aviation, and we are proud to showcase its plans for development. Winning Best Aircraft Acquisition & Aviation Services Company 2023, Austria, Triple C Aviation has gained even more recognition for its services. Triple C Aviation’s areas of expertise have turned it into one of the most reliable aviation businesses in the industry, and it shows no sign of slowing down as it soars to record highs – despite the challenges it has faced and may face in the future. We are pleased to present Triple C Aviation with its new accolade, and we are sure to see it continue on its path to unrivalled success. Contact: Patrick Gauder Company: Triple C Aviation Web Address: http://www.ccc-aviation.at/ Best Aircraft Acquisition & Aviation Services Company 2023 – Austria
Shipping included Bespoke trophy: 345 GBP / 435 USD Slate trophy: 345 GBP / 435 USD Wall plaque: 345 GBP / 435 USD Personalised digital logo: 245 GBP / 310 USD Personalised digital certificate: 245 GBP / 310 USD Full page editorial: 395 GBP / 500 USD Single Items 78. Best Luxury Aircraft Specialists 2023 - Western Europe Despite the standardisation of aircraft to specific types, a dynamic livery can leave an astonishing impression on customers and create a unique brand image. Few understand this better than Didier Wolff of Happy Design Studio. Having achieved such success in the Aviation and Aerospace Awards 2023, we took a closer look at the work of the Happy Design Studio team to uncover the secrets of their success. Didier tells us. “However, times change and tastes evolve. Nowadays, there is a growing trend toward greater personalization in the aviation sector. From bespoke hand-finished cabin interiors to custom paint jobs, today’s owners and operators are looking for new ways to put their unique stamp on their aircraft – and more importantly, to stand out from the crowd. Happy Design Studio take the concept of custom livery and turn it into an art form.” Being based in the Grand Est, Didier and his team rest on the border of four countries, Luxembourg, Germany, Belgium and Switzerland. It is a position at the heart of Europe, offering a rich source of opportunities and territorial specificities. “From a cultural and geographical point of view I really feel like I am in the middle of Europe,” Didier tells us with a smile. Small wonder that his designs also embrace a range of cultural influences. These influences, however, are more foundational than you might think. “We’re constantly invaded by images from advertising, from TV and so on,” Didier explains. “I have to say that I am also invaded by my own 3D images and software. At least once a year, I visit the Louvre in Paris to reset my eye and go back to the foundations of colour, light, perspective and proportion. I go to look at the paintings and sculptures. My soul is richer when I leave and I feel full again - here is the peak efficiency.” When we look at Happy Design Studio, we look at a firm which embraces the foundational, that considers the overall impact and that celebrates the age of customisation in which we now live. Where once simplicity and uniformity was key, now customers expect something bold and unique. That’s what Happy Design Studio deliver, and that’s what has brought them such success within the aviation industry. Company: Happy Design Studio Name: Didier Wolff Email: [email protected] Web Address: https://www.happydesign.net/ With an incredible range of aviation businesses flying around the world, a unique image that defines your craft is a just-have. For Didier Wolff of Happy Design Studio, it’s a passion which he takes incredibly seriously. To him, there is a certain poetry to aircraft and sky, such that the aircraft in the ultimate 3D sculpture and the sky the ultimate gallery. It’s little wonder, with such an eye for detail, that he is awardwinning in many different areas. Since 2009, Didier has been creating unique aircraft liveries for his clients, shamelessly ignoring marketing demands and analysis in favour of a old approach that captures peoples’ imaginations. “I guide the painting process in its entirety in order to to ensure the exact match with the original project validated by my clients, and most of all make sure that it has been painted in agreement with the aviation state of the art rules. Apart from this, my work is not subject to any compromise.” Such strength of attitude is why his designs are in such high demand. “Traditionally, aircraft livery design has always erred on the side of caution: one or perhaps two colours, a logo here, and a line there,” Dec22369
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