The Business Concept Q2 2023

Contents 4. News - Family businesses flock to Glasgow for landmark business event. - Leeds-based entrepreneur calls for new roller rink after Help to Grow: Management Course helps turn business around. 6. Lightico Acquires Customer Experience Platform Vizolution as Demand Booms for Digital Customer Completion 7. Drastic shipping restrictions hit drought stricken Panama Canal. Expect price rises, warns ParcelHero. 8. Arggo introduces gamechanging digitalisation tool to UK market. 10. Global People Analytics Leader Visier Announces “Vee, ” a Breakthrough Generative AI Digital Assistant for People Leaders 11. DigitalXRAID announces 400% year on-year growth in SOC as organisations seek 24/7/365 threat protection 12. Firms unclear on implementation as Consumer Duty deadline looms. 13. Banks admit to losing 20% of their customers due to poor customer experience, having overlooked what matters, new study reveals 14. Visier Launches Smart Compensation, Delivering a New Level of Insight and Effectiveness to Compensation Planning 16. ERM and Planet collaborate to help organizations harness satellite data to enhance decision-making and advance sustainability goals